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Refund and Returns Policy

Terms and Conditions

Effective Date: 09.02.2024

  • Introduction
    Welcome to (“Website”), which is operated by SIA Brandon Gifts (“we,” “us,” or “our”). These Terms and Conditions govern your use of the Website and any products or services offered through it. By accessing or using the Website, you agree to follow these Terms and Conditions. If you disagree with any part of these Terms and Conditions, please refrain from using the Website.
  • Intellectual Property Rights.
    All content and materials available on the Website, such as text, images, logos, and software, belong to SIA Brandon Gifts or its licensors and are protected by copyright, trademark, and other laws protecting intellectual property. You are not allowed to copy, distribute, modify, or create derivative works from any content on the Website without our prior written consent.
  • Use of the Website
  • You may only use the Website for lawful purposes and in accordance with these Terms and Conditions. You agree not to:
    • Violate any laws or regulations.
    • Pretend to be someone else or misrepresent your association with any person or entity.
    • Disrupt or interfere with the operation of the Website or its servers or networks.
    • Engage in behavior that restricts or inhibits others from using or enjoying the Website.
  • Ordering Products and Payment
    • When you place an order through email, phone, whatsapp, you agree to provide accurate and complete information about yourself and your payment details.
    • We reserve the right to accept or reject any order for any reason, including product availability, pricing errors, or suspicion of fraud.
    • Payment for orders must be made in full, according to the information provided in the invoice.
  • Shipping and Delivery
    • We will do our best to fulfill and deliver orders promptly. However, we are not responsible for delays or failures in delivery caused by circumstances beyond our control, such as natural disasters or transportation delays.
  • Returns and Refunds
    • Custom products cannot be returned for a refund, unless defective. In case of defects you should notify us immediately, not later than within 7 calendar days from the date of receipt or collection of the goods. Complaints received after the deadline will not be accepted by the Seller.
  • Limitation of Liability
    • SIA Brandon Gifts is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any products or services obtained through it.
  • Governing Law and Jurisdiction
    • These Terms and Conditions are governed by the laws of Latvia. Any dispute related to these Terms and Conditions shall be resolved exclusively by the courts of Latvia.
  • Changes to Terms and Conditions
    • We reserve the right to change or update these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on the Website. By continuing to use the Website after any changes, you agree to be bound by the updated Terms and Conditions.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

SIA Brandon Gifts
“Strautini”, Kruki, Silmala municipality,
Rezekne region, LV-4636


By using our Website, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.